Hype cycle

14 Nov


(click on pic to enlarge…a little bit)

Thanks, dear reader Jens Woinowski, indeed it would have been a good idea to combine The Chasm with The Gartner Hype Cycle as one of 50 topmodels in our book. Anyway now you have it online and you can comment on it. 
The hype cycle tries to predict the beginning of corporate marketability of technological innovations. Maybe it also predicts the time you gonna marry – but that’s our interpretation. The model cuts a new technology roughly into five periods in its life cycle (altough real time is phased differently and individually):

  1.  Technology Trigger — the procuct is on the market and you hear the buzz all over the place. Kind of a breaktrough in visibility. Comes along with: „Have you checked this out? It’s great!“
  2. Peak of Inflated Expectations — The hype is on top, but more and more people uncover that the product or services is just half-baked. Comes along with: „It’s great, but…!“
  3. Trough of Disillusionment — the technology fails to meet expectation and becomes boring for early adaptors. There’s hardly any press about it, but still, people use it. Comes along with: „It would be great, but they should change this and that!“
  4. Slope of Enlightenment — press stopped covering the technology, but some businesses take time to experiment with it or they invest in it. The feature becomes more practical. Maybe 2.0 version. Comes along with: „I use it, but in another way.“
  5. Plateau of Productivity — now it’s a real benefit for the users. The technlogoy is accepted and maybe even broadly spread (within it’s purpose to serve). Comes along with: „I knew it!“

Our little drawing shows parts of the the 2008 issue (german). Compared to 2006 (german), Web 2.0 went from “peak” to “disillusionment” – just as the market researchers of Gartner predicted.

One Response to “Hype cycle”

  1. Mark Raskino November 17, 2008 at 08:14 #

    Hello Roman and Mikael. We at Gartner agree, Geoffrey Moore’s ‘chasm’ is indeed complementary to the Hype Cycle. We see his analysis as essentially ‘sell side’ – he writes from the position of the innovation creator who is trying to sell into a market. Our Hype Cycle work is written for the ‘buy side’ innovation adopter. It aims to help the person who must decide which of many innovations to bring into an organisation and when to do so.
    We published a new book about the hype cycle in October.

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